Executive Committee & Directors

Mr. Squeri has been Chairman and CEO of American Express since 2018. He is also the CEO of the American Express National Bank (AENB). Under Mr. Squeri’s leadership, American Express has been strategically investing in its colleagues, premium customers, brand, and unique Membership model to drive the long-term success of the company.

During his over 40-year tenure at American Express, Mr. Squeri has held various leadership positions, including Vice Chairman of American Express, Group President of Global Corporate Services, Group President of Global Services and Executive Vice President and Chief Information Officer.

Mr. Squeri is a member of the Business Roundtable, the American Society of Corporate Executives, Partnership for New York City, and New York Jobs CEO Council. He is Chairman of the Board of Trustees for Manhattan University, where he received his Bachelor of Science and his Master of Business Administration. He also serves on the Board of Governors for Monsignor McClancy Memorial High School, the Board of Overseers for the Memorial Sloan Kettering Cancer Center, and Boards of Trustees for the Valerie Fund and the Paley Center for Media.

Dr. Badi is the President of Global Servicing at American Express. In this role, he leads all card, travel, and concierge customer service functions for the company’s global consumer, banking, merchant, and commercial customers, as well as key enablement functions that power products and services. He is a member of the American Express Executive Committee.
Prior to this role, Dr. Badi served as President of Global Network Services, responsible for growing Amex’s network in more than 110 countries. He joined American Express in 2018 as Chief Strategy Officer, overseeing the company’s medium-to-long term strategy, future planning process, and ensuring alignment across the enterprise.
Previously, Dr. Badi worked for Boston Consulting Group (BCG) where he was a Senior Partner & Managing Director leading the firm’s Payments & Transaction Banking Practice. Before BCG, he worked with multiple technology start-ups and as a scientist with NASA’s Gravity Probe B Relativity Mission.
Dr. Badi earned his doctorate, Master of Science, and Bachelor of Science degrees in electrical engineering and his Bachelor of Arts degree in French from Stanford University. He is a Trustee of the Tenement Museum of New York City and on the Board of Directors for the International Rescue Committee.

Mr. Gallo currently serves as the Chief Audit Executive and head of the Internal Audit Group, providing strategic leadership on internal and external audit, compliance, and risk matters. Mr. Gallo reports functionally to the Audit and Compliance Committee of the company’s Board of Directors, and administratively to Chairman and CEO Stephen J. Squeri.

Previously, Mr. Gallo led Global Business Services, where he oversaw procurement and supplier management, real estate and workplace experience, training for customer service representatives, as well as sales support and insights. Mr. Gallo has also held a variety of senior positions in Finance. He served as a divisional CFO for the company’s consumer and commercial payment businesses, prepaid and digital wallet groups, operating functions including technology and customer service, travel services and international banking. He also served as the head of Corporate Planning where he led the company’s business planning process.

Mr. Gallo serves on the boards of Brooklyn Community Services and New York University. He also serves on the New York Leadership Council of the Nature Conservancy. Mr. Gallo holds a BS and an MBA from the NYU Stern School of Business.

Mr. Grosfield is Group President, U.S. Consumer Services, where he oversees the U.S. Consumer card portfolio, American Express Travel, the Centurion Lounge network, Global Dining, U.S. Consumer Banking, and Amex Offers Digital Media. In addition to these responsibilities, Mr. Grosfield leads American Express’ enterprise-wide technology, brand advertising and management, and corporate development functions and is also leading the AI transformation program strategy for the enterprise. He is a member of the American Express Executive Committee and serves as an executive officer of the company.

Since joining American Express in 2004, Mr. Grosfield has held a series of senior leadership roles, including President, U.S. Consumer Services, Executive Vice President & General Manager of U.S. Consumer Marketing and Global Premium Services, Country Manager for American Express Canada and President and CEO of Amex Bank of Canada, and Vice President & General Manager for International Small Business Services.

Prior to American Express, Mr. Grosfield worked for The Boston Consulting Group and was a lawyer with Osler in Toronto.

Mr. Grosfield serves on New York Life’s board of directors and the board’s Audit and Insurance & Operations committees. He holds a bachelor’s degree and LLB With Distinction from Western University in Canada.

Ms. Herena has been Chief Colleague Experience Officer (CCEO) of American Express since 2019. As CCEO, Ms. Herena is responsible for all aspects of the colleague experience globally including talent management, talent acquisition, leadership development, colleague servicing, compensation and total well-being. She is a member of the American Express Executive Committee and serves as an executive officer of the company and the American Express National Bank.

Throughout Ms. Herena’s 30-year career, she has held leadership roles across various industries, including Chief Human Resources Officer (CHRO) and Senior Executive Vice President, HR, Marketing and Communications at BNY and a number of increasingly senior HR leadership roles at PepsiCo, Honeywell and The Quaker Oats Company.

Ms. Herena sits on both the Executive Committee and Board of Directors of the CHRO Association and is a Fellow of the National Academy of Human Resources (NAHR), where she also serves on the Board of Directors. Additionally, she is a graduate and faculty member of the Cornell ILR School CHRO Top Seat program, a Board member of the Center for Executive Succession at the Darla Moore School of Business at the University of South Carolina and serves on the Board of Trustees at the Convent of the Sacred Heart in New York, NY. Ms. Herena holds a Bachelor of Arts in Communication Studies from the University of Wisconsin Parkside and two Masters of Arts degrees, one in Communication Studies from Northern Illinois University and one in Organizational Psychology and Change Leadership from Columbia University.

Nicole Hildebrandt is the Chief Strategy Officer at American Express. She is responsible for the company’s medium-to-long term enterprise-wide strategy, running the company’s strategic planning process and ensuring alignment between the enterprise, business unit, and M&A strategies. She is a member of the American Express Executive Committee.

Prior to joining American Express, Ms. Hildebrandt was a Managing Director and Partner at Boston Consulting Group (BCG), with deep experience in banking and payments. She advised clients in North America and Europe on a range of topics, including growth strategy, large-scale transformation, pricing, and climate and sustainability strategy. Prior to joining BCG, she spent five years in economic and litigation consulting, with a focus on the banking and payments industries.

Ms. Hildebrandt holds a PhD in Economics from New York University and an undergraduate degree from Stanford University.

Mr. Joabar is Group President of American Express’ Global Commercial Services (GCS) and Global Servicing organizations. His responsibilities include the company’s US Small and Medium Enterprise and Global Commercial Card portfolios, B2B payments, working capital and spend management businesses, and the company’s global customer service operations for consumers, commercial clients, and merchants. He is a member of the American Express Executive Committee and serves as an executive officer of the company and the American Express National Bank.

Prior to this role, he served as Group President of Global Merchant & Network Services (GMNS). Since joining American Express in 1992, he has held many positions– spanning multiple countries and lines of business – including Chief Risk Officer of both American Express and American Express National Bank and President of International Card Services, where he oversaw Global Travel and Lifestyle Services as well.

Mr. Joabar holds a degree in electrical engineering from the University of Michigan and an MBA from Manchester Business School. He currently serves on the board of directors of Global Business Travel Group (GBTG), the Lincoln Center Theater, and the National Theatre in America. He also sits on the U.S. Travel Association’s CEO Roundtable.

Mr. Le Caillec was named Chief Financial Officer of American Express in August 2023. As CFO, he oversees the company's financial operations worldwide, represents the company to the financial community, and plays an important role in developing the strategic direction for American Express. He is a member of the American Express Executive Committee and serves as an executive officer of the company.

Prior to being named CFO of American Express, Mr. Le Caillec was Deputy CFO. In this role, he partnered closely with the Executive Committee to drive the company’s financial performance, and also led the Corporate Planning team, as well as Risk, Technology, and Global Services Group Finance functions. Mr. Le Caillec joined American Express in 1997 and has held several global business roles in Paris, Sydney, Singapore, London, and, most recently, New York. Recent roles include CFO for the American Express Global Consumer Business, where he led teams across 10 different countries and managed all financial aspects of the Consumer business. Mr. Le Caillec also serves as an Executive in Residence at Columbia Business School.

Mr. Le Caillec, a native of France, holds a Master’s in Management from Audencia Graduate Business School.

Rafael Marquez is President, International Card Services (ICS) and is responsible for driving financial results and unlocking growth opportunities for the company’s international issuing activities. Under his leadership, ICS has been one of the company’s fastest growing segments, driven by deeper relationships with premium consumers and small businesses and support for Middle and Large-Market Corporations across dozens of countries where American Express operates as a proprietary card issuer. He is a member of the American Express Executive Committee and serves as an executive officer of the company.

During his tenure with the company, Mr. Marquez has worked in several countries leading key lines of business. Since joining American Express in 1999, he has served in a number of roles overseeing small business services, acquisition and strategic partnerships for Mexico; Country Manager of Spain and the United Kingdom; Executive Vice President of Consumer Europe, EMEA Joint Ventures and Member Engagement; and President of International Consumer Services and the Global Loyalty Coalition business. Prior to American Express, he worked for ScotiaBank and BBVA Bancomer in Mexico.

Mr. Marquez holds a BE Industrial Engineering degree from Universidad Panamericana and an Executive MBA from IPADE.

Ms. Marrs is Group President of Global Merchant & Network Services (GMNS), Credit & Fraud Risk (CFR) and Global Strategic Partnerships at American Express. She leads a global team responsible for overseeing relationships with dozens of key partners and millions of Amex-accepting businesses, as well as third party payment providers, strategic bank and fintech partners, and the Company’s globally integrated payments network. Prior to this role, Ms. Marrs served as Group President of Global Commercial Services (GCS). She is a member of the American Express Executive Committee and serves as an executive officer of the company.

Prior to joining American Express in 2018, Ms. Marrs was based in Singapore, where she was Standard Chartered’s Regional CEO, and the head of the bank’s Commercial and Private Banking divisions globally. She joined Standard Chartered as Group Head of Strategy and Corporate Development in 2012. Before Standard Chartered, she was a Partner in McKinsey & Company’s Banking Practice, based in London.

Ms. Marrs currently serves on Docusign’s board of directors and the board’s Audit Committee and is on the London Business School’s Governing Body. She holds an MBA from London Business School and an undergraduate degree from Northwestern University.

Ms. McNeal is the company’s first Chief Partner Officer. She drives American Express’ partnership strategies and leads key strategic initiatives and negotiations for the company across travel, technology, retail, media, sports, and entertainment. She leverages these partnerships to bring innovation and meaningful value to American Express customers, while ensuring the generational relevance of American Express Membership. She is a member of the American Express Executive Committee and serves as an executive officer of the company.

Ms. McNeal has a track record of success in managing complex global relationships, negotiating critical partner agreements, and leading business development initiatives that drive growth and innovation. She previously served as President of Strategic Partnerships. Prior to this role, she was Executive Vice President and General Manager of the Global Client Group, where she drove transformative outcomes for both direct-to-consumer and B2B companies.

Ms. McNeal serves on the board of Lincoln Center for the Performing Arts, is a member of the Council on Foreign Relations, and is on the Board of Councilors for the USC Marshall School of Business. She is a graduate of Dillard University and The Wharton School of the University of Pennsylvania.

Mr. Nigro is the Chief Credit Officer (CCO) of American Express. As CCO, Mr. Nigro is responsible for the enterprise’s credit and fraud risk management, and predictive decisioning functions. He is a member of the American Express Executive Committee.

Mr. Nigro was previously the Chief Risk Officer (CRO) of American Express and American Express National Bank (AENB). As CRO, he was responsible for independent risk oversight and governance of enterprise risks for the Company, ensuring safety and soundness, and maintaining the company-wide risk appetite framework. Mr. Nigro has a deep understanding of the lending and payments industry, and extensive experience in managing through business cycles, market discontinuity and global-scale events such as the COVID-19 pandemic. Mr. Nigro started his career at American Express as part of the U.S. Consumer Finance group and has served in various senior leadership roles across the Finance, Credit and Fraud Risk, and Enterprise Risk and Compliance organizations globally.

Mr. Nigro earned a Master of Business Administration in Finance from NYU and a Bachelor of Science in Business Administration from Villanova University.

Ms. Pickett is the President of Enterprise Shared Services (ESS) at American Express. In this role, she oversees functions that are core to the company’s operations, including Global Real Estate & Workplace Experience, Global Supply Management, Business Resilience and Corporate Functions Management, Aviation, Global Security, and Internal Fraud. ESS helps keep our company growing and puts our colleagues at the center of everything they do by delivering best-in-class services that power safe, resilient, and efficient operations around the world. She is a member of the American Express Executive Committee and serves as an executive officer of the company.

Ms. Pickett joined the company in 1992 and has held several senior leadership positions, including President of Global Services Group, Chief Risk Officer and President, Global Risk, Banking, and Compliance, President of U.S. Consumer Services, President of American Express OPEN, and Country Manager for American Express Canada and President and CEO of American Express Bank of Canada.

Ms. Pickett currently sits on the Board of Directors for Canadian-based communications technology company, TELUS, and previously served on the United Way of New York City’s Board of Directors. She holds an MBA in marketing from the Schulich School of Business at York University and earned an Honours B.S.C. from the University of Toronto.

Mr. Radhakrishnan is the Chief Information Officer of American Express Company and American Express National Bank. In this role, he oversees the Enterprise Technology Services organization, which powers the company’s growth and innovation with trust and efficiency, and drives competitive differentiation with speed. His responsibilities include leading the delivery and operations of technology capabilities, platforms, and services globally; technology risk and information security; product management for core enterprise platforms; enterprise data governance and platforms; digital product and design; and enterprise AI platforms. He is a member of the American Express Executive Committee and serves as an executive officer of the company and the American Express National Bank.

Prior to joining American Express in 2022, Mr. Radhakrishnan worked at Wells Fargo, holding several senior technology leadership roles, including Enterprise CIO, where he led application development teams that provided technology solutions for all lines of business and enterprise functions across the company. Previously, he worked at Citigroup for 18 years, holding various technology roles in Capital Markets and Investment Banking.

Over the past decade, Mr. Radhakrishnan has led academia and industry research partnerships with the Stanford Institute for Human-Centered Artificial Intelligence, Stanford Platform Lab, MIT-IBM Watson Artificial Intelligence Lab, and others. He holds a bachelor’s degree in computer science and engineering from College of Engineering, Guindy in Chennai, India, and a master’s degree in computer science from Rutgers University.

Elizabeth Rutledge is the Chief Marketing Officer (CMO) at American Express, overseeing global media, sponsorships, experiences, strategic brand planning, and customer insights. Mrs. Rutledge is passionate about providing the “Powerful Backing” of American Express and demonstrating what it means to colleagues, customers, and communities around the world. She is a member of the American Express Executive Committee and serves as an executive officer of the company.

Prior to becoming CMO and a member of the Executive Committee in 2018, Mrs. Rutledge held various product, marketing, and insights roles at American Express. Previously, she was Executive Vice President, U.S. Card Products and Benefits, leading American Express’ Consumer Charge and Lending portfolios, Co-Brand products, and Membership Rewards. Prior, she was Executive Vice President, Global Network Marketing and Information, where she delivered powerful marketing and insights to global merchants.

Mrs. Rutledge sits on the Board of Directors for the Association of National Advertisers, the Ad Council, and the YMCA of Greater New York. She holds an undergraduate degree from Princeton University and an MBA from New York University.

Laureen Seeger is the Chief Legal Officer of American Express since July 2014. In this role, she oversees the Law, Government Affairs, and Corporate Secretarial functions for American Express and its subsidiaries. She is a member of the American Express Executive Committee and serves as an executive officer of the company. She is also a member of the Enterprise Risk Management Committee.

Prior to American Express, Ms. Seeger served as Executive Vice President, General Counsel and Chief Compliance Officer of McKesson Corporation from 2006-2014, following her role as Vice President and General Counsel of McKesson Provider Technologies. Before joining McKesson, she was the Partner-In-Charge of the Technology Litigation Section of Morris, Manning & Martin, LLP from 1992-2000, and worked at Jones, Day, Reavis & Pogue from 1986-1992.

Ms. Seeger serves on the boards of FTI Consulting, Inc., the Wisconsin Foundation and Alumni Association, the Executive Committee of the Association of General Counsel and is on the Board of Trustees of the Central Park Conservancy. She previously was on the boards of the California Chamber of Commerce, Umpqua Holdings Corporation, and the Bay Area Chapter of the American Heart Association. Ms. Seeger earned a law degree from the University of Wisconsin-Madison and a Bachelor of Business Administration degree from the University of Wisconsin-Eau Claire.

Ms. Skyler is the Chief Corporate Affairs Officer at American Express. In this role, she oversees global public affairs and media relations, social media, colleague communications and corporate sustainability. Under her leadership, her organization’s mission is to operate as a best-in-class strategic function that strengthens and safeguards the American Express brand while supporting colleagues, customers, and communities. Ms. Skyler is Chair of the American Express Foundation and Executive Corporate Sponsor of NextGen, a group that connects colleagues across generations. She is a member of the American Express Executive Committee and serves as an executive officer of the company.

Before joining American Express, Ms. Skyler served as Chief Communications Officer at WeWork, where she built the multi-disciplinary department from the ground up. Prior to that, she worked at Facebook, where she launched the company’s consumer communications and data science groups and led press strategies around key products and partnerships. Ms. Skyler began her career in newsrooms, first at CNN, where she advanced from executive assistant to White House producer. She later worked at MSNBC and the CBS Evening News as part of an Emmy-nominated team.

Ms. Skyler has been named to PRWeek’s Power List of top communicators and PRovoke Media’s Influence 100 list. She is a graduate of the University of Michigan, with a major in Communications Studies and a concentration in Japanese, and she currently serves as a Trustee of the Spence School in New York City.

Mr. Tabish is the Chief Risk Officer of American Express and American Express National Bank, as well as Head of the Global Risk and Compliance organization. As Chief Risk Officer, Mr. Tabish is responsible for overseeing the company’s risk profile, ensuring safety and soundness, and maintaining the company’s control and compliance environments. As part of these responsibilities, his teams also manage regulatory exams and the Global Privacy Program. He is a member of the American Express Executive Committee and serves as an executive officer of the company.

Prior to his current role, Mr. Tabish was Executive Vice President of Global Card & Risk Operations, where he played a critical role in operational risk to protect the company and enable growth. He also served as Executive Vice President of Global Customer Engagement, where he headed the company’s global consumer, commercial and merchant servicing teams globally. Before joining American Express, Mr. Tabish was a consultant with McKinsey & Company and a Captain in the U.S. Army.

He holds an MBA from Dartmouth College and two bachelor's degrees in Electrical Engineering and Psychology from Cornell University. Mr. Tabish is the Global Executive Sponsor for the Veterans Engagement Network at American Express. He also serves on the Advisory Board of Legal Outreach.