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Executive Committee & Directors

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Colleague Since'85

Stephen J. Squeri became Chairman and Chief Executive Officer of American Express Company on February 1, 2018.

In his previous role as Vice Chairman, Steve led the company’s Global Commercial Services group, as well as its shared services groups, which include technology, customer servicing, credit administration and business services functions.

Steve joined American Express in 1985 as a manager in the Travellers Cheque Group. From 2000 to 2002, he served as President of the Establishment Services group in the U.S. and Canada, and he was President of the Corporate Card group from 2002 to 2005, during which time he globalized the business. Steve became the company’s Chief Information Officer in 2005 and also led the Corporate Development function, overseeing mergers and acquisitions. In 2009, Steve was named Group President and led the formation of the Global Services Group, consolidating and globalizing the company’s shared services functions. He was named Vice Chairman in 2015.

Over the course of his career at American Express, Steve:

  • Brought together separate divisions supporting small businesses, middle market firms and large companies to form the Commercial Services Group, which today represents 40 percent of overall Card Member spending.
  • Led companywide reengineering efforts that lowered operating expenses and reallocated investment resources to many of the initiatives that are now driving the company’s growth.
  • Reorganized the company’s Global Business Travel group into a joint venture, with access to additional investment resources to grow the business and support our commercial customers.
  • Oversaw the transformation of the Technology group into an agile resource that is driving product and service innovations across the business.
  • Combined stand-alone, regional operations into the Global Servicing Network that provides award winning service to customers around the world.
  • Led the company’s Y2K preparedness and transition initiative.
  • Helped transform the Merchant Services group from a travel & entertainment network into one that supports the everyday spending needs of our Card Members, and pioneered early partnerships with third parties to sign new merchants.

Before joining American Express, Steve spent four years as a management consultant at Arthur Andersen and Company. He holds a Bachelor of Science and an MBA from Manhattan College.

Steve currently sits on the Board of Trustees of the Valerie Fund and Manhattan College, and he is a member of the Board of Governors for Monsignor McClancy Memorial High School. He previously served on the boards of J.Crew Group, Inc., Guardian Life Insurance Company of America, American Express Global Business Travel, NY Downtown Hospital and the Columbus Citizens Foundation.

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Ambassador Barshefsky is a Senior International Partner at WilmerHale, where she advises U.S. and international companies on international business transactions, government relations, market access, and foreign government regulation of business and investments. Ambassador Barshefsky is a former U.S. Trade Representative and a former member of President Clinton’s Cabinet, where she served as chief trade negotiator and principal trade policymaker for the United States, negotiating complex market access, regulatory, and investment agreements with virtually every major country in the world. Ambassador Barshefsky is a trustee of the Howard Hughes Medical Institute and a member of the Council on Foreign Relations.

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Mr. Brennan is Chairman Emeritus and Senior Advisor of The Vanguard Group, Inc., a global investment management company. Mr. Brennan is the former CEO, CFO and Chairman of the Board of The Vanguard Group, Inc., the former Chairman of the Board of Governors of The Financial Industry Regulatory Authority (FINRA), and the former Chairman of the Financial Accounting Foundation. Mr. Brennan is the Chairman of the Board of Trustees of the University of Notre Dame; the Chairman of the Vanguard Charitable Endowment Program and a founding trustee of King Abdullah University of Science and Technology.

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Mr. Chernin is the founder and CEO of Chernin Entertainment, LLC, a film and television production company, and The Chernin Group, LLC, which focuses on strategic opportunities in media, technology and entertainment. Mr. Chernin is the former President, Chief Operating Officer and director of News Corporation and the former Chairman and CEO of the Fox Group, where he oversaw the global operations of the company’s film, television, satellite cable and digital media businesses. Mr. Chernin is Co-Chairman and Co-Founder of Malaria No More; a director and Co-Chair of the Board of Visitors of the University of California, Berkeley and a former director of the Harvard AIDS Initiative.

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Ralph de la Vega is the former Vice Chairman of AT&T Inc. and former CEO of Business Solutions and International, where he led AT&T’s Integrated Business Solutions group (both mobile and IP services), and AT&T’s Mexican wireless business and DIRECTV Latin America. Mr. de la Vega is the former President and CEO of AT&T Mobile and Business Solutions and the former Chief Operating Officer of Cingular Wireless. Mr. de la Vega serves on the boards of Junior Achievement Worldwide and the Latino Donor Collaborative and is a former executive board member of the Boy Scouts of America.

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Ms. Lauvergeon is the Chairman and CEO of A.L.P., a private French advisory company and the Chairman of Sigfox, a French start-up that operates a network dedicated exclusively to the internet of things. Ms. Lauvergeon is a former Partner and Managing Director of Efficiency Capital, an advisory firm that funds technology and natural resources investments and a former advisor for Economic International Affairs to the President of France. Ms. Lauvergeon is a member of the United Nations Global Compact Board; an executive committee member of the World Business Council for Sustainable Development and the Chair of the Innovation 2030 Commission (France).

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Governor Leavitt is the Founder and Chairman of Leavitt Partners, LLC, a health care consulting firm and the Chairman of Leavitt Equity Partners, a private equity fund. He is the former U.S. Secretary of Health and Human Services; the former Administrator of the U.S. Environmental Protection Agency and the former Governor of Utah. Governor Leavitt is a former board member of the Cancer Treatment Centers of America.

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Mr. Leonsis is the Chairman and CEO of Monumental Sports & Entertainment, LLC, a sports, entertainment, media and technology company that owns the NBA’s Washington Wizards, NHL’s Washington Capitals, the WNBA’s Washington Mystics, and the Capital One Arena in Washington, D.C. He is the former Vice Chairman Emeritus of AOL LLC, a leading global ad-supported Web company and the former Chairman of Revolution Money, Inc., which was acquired by American Express in January 2010. Mr. Leonsis is a director of the College Success Foundation; the Chairman of D.C. College Access Program, Inc. and a director of the Greater Washington Partnership.

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Ms. Parkhill is the Executive Vice President and Chief Financial Officer of Medtronic, where she leads the global finance organization and key supporting functions, including Treasury, Controller, Tax, Internal Audit, Investor Relations, Corporate Strategy and Business Development. She is the former Vice Chairman and Chief Financial Officer of Comerica where she directly managed the Finance department overseeing Accounting, Business Finance, Corporate Planning and Development, Investor Relations, Treasury as well as Economics, with responsibility for all financial reporting. She is also the former Chief Financial Officer of the Commercial Banking business at JP Morgan Chase and Co.

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Mr. Phillips is the former Chairman and CEO of Infor, Inc., an enterprise software application provider. Mr. Phillips is also a former President of Oracle Corporation, as well as, a former Managing Director at Morgan Stanley. He is a Managing Partner and Co-Founder of Recognize, a technology private equity firm. Mr. Phillips is a director at ViacomCBS, Apollo Theater and the Council on Foreign Relations. Mr. Phillips previously served on the Federal Reserve Bank of New York’s Board of Directors, as well as, on President Obama’s Economic Recovery Advisory Board.

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Ms. Pike is the former President of Capital One Bank and a former member of the Capital One Executive Committee, where she participated in the overall financial, strategic and governance decision making for the company. Ms. Pike is also the former President of Business Banking at Bank of America, as well as, the former President of California for that corporation. Ms. Pike is a director of Hiscox Ltd. and Chairman of American Express National Bank. Additionally, Ms. Pike serves on the boards of Bankwork$ and California State University Channel Islands.

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Dr. Vasella is Honorary Chairman and the former Chairman and CEO of Novartis AG, a company that engages in the research, development, manufacture and marketing of health care products worldwide. Dr. Vasella is the former Chief Operating Officer, Senior Vice President, Head of Worldwide Development and Head of Corporate Marketing at Sandoz Pharma Ltd. He is a foreign honorary member of the American Academy of Arts and Sciences.

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Mr. Williams is the Chairman and CEO of RW2 Enterprises, LLC, where he advises senior corporate executives on the development of strategy and leadership. Mr. Williams is the former Chairman and CEO of Aetna, Inc., a leading diversified health care benefits company and an operating advisor to Clayton, Dubilier & Rice, LLC, a private equity firm. Mr. Williams is a trustee of the Massachusetts Institute of Technology; a trustee of the Committee for Economic Development; the Vice Chair of the Board of Trustees of the Conference Board and an advisory board member of Johns Hopkins Carey Business School.

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Mr. Young is the Executive Vice President of Business Development at Microsoft Corp., where he is responsible for developing Microsoft’s global business development strategies that drive growth across the company. Mr. Young is also the former CEO of McAfee, LLC, one of the world’s leading independent cybersecurity companies. Mr. Young is the former Senior Vice President and General Manager at Intel Security Group, where he led the initiative to spin out McAfee. He is the former Senior Vice President, Security and Government Group at Cisco Systems, Inc., a technology networking company. Mr. Young is a member of the President’s National Security Telecommunications Advisory Committee; a director of the Cyber Threat Alliance and a former member of the Board of Trustees of Princeton University.

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Stephen J. Squeri, Chairman And Chief Executive Officer

Colleague Since'85

Stephen J. Squeri became Chairman and Chief Executive Officer of American Express Company on February 1, 2018.

In his previous role as Vice Chairman, Steve led the company’s Global Commercial Services group, as well as its shared services groups, which include technology, customer servicing, credit administration and business services functions.

Steve joined American Express in 1985 as a manager in the Travellers Cheque Group. From 2000 to 2002, he served as President of the Establishment Services group in the U.S. and Canada, and he was President of the Corporate Card group from 2002 to 2005, during which time he globalized the business. Steve became the company’s Chief Information Officer in 2005 and also led the Corporate Development function, overseeing mergers and acquisitions. In 2009, Steve was named Group President and led the formation of the Global Services Group, consolidating and globalizing the company’s shared services functions. He was named Vice Chairman in 2015.

Over the course of his career at American Express, Steve:

  • Brought together separate divisions supporting small businesses, middle market firms and large companies to form the Commercial Services Group, which today represents 40 percent of overall Card Member spending.
  • Led companywide reengineering efforts that lowered operating expenses and reallocated investment resources to many of the initiatives that are now driving the company’s growth.
  • Reorganized the company’s Global Business Travel group into a joint venture, with access to additional investment resources to grow the business and support our commercial customers.
  • Oversaw the transformation of the Technology group into an agile resource that is driving product and service innovations across the business.
  • Combined stand-alone, regional operations into the Global Servicing Network that provides award winning service to customers around the world.
  • Led the company’s Y2K preparedness and transition initiative.
  • Helped transform the Merchant Services group from a travel & entertainment network into one that supports the everyday spending needs of our Card Members, and pioneered early partnerships with third parties to sign new merchants.

Before joining American Express, Steve spent four years as a management consultant at Arthur Andersen and Company. He holds a Bachelor of Science and an MBA from Manhattan College.

Steve currently sits on the Board of Trustees of the Valerie Fund and Manhattan College, and he is a member of the Board of Governors for Monsignor McClancy Memorial High School. He previously served on the boards of J.Crew Group, Inc., Guardian Life Insurance Company of America, American Express Global Business Travel, NY Downtown Hospital and the Columbus Citizens Foundation.

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Doug Buckminster, Group President, Global Consumer Services

Colleague Since'85

Doug Buckminster is group president, Global Consumer Services, a role he assumed in February 2018. In this position, he leads the businesses responsible for consumer products and services, digital strategy and capabilities, and risk and information management. He is a member of American Express’ Executive Committee, which is responsible for developing the company's strategic direction and determining key policies affecting the company overall.

Doug previously served as president, Global Consumer Services Group, responsible for growing the consumer and bank partnership businesses in more than 150 countries around the world, a role he assumed in October 2015. Prior to this role, he served as president, Global Network & International Card Services from February 2012, and prior to that, he was president, International Consumer and Small Business Services, responsible for American Express' consumer and small business strategy and growth across 20 international proprietary markets. Doug has also served as regional president for American Express International's Latin America, Canada, and Caribbean (LACC) region, and the general manager of the International Lending and Insurance Services organizations.

He joined American Express in 1985 as part of the Graduate Management Summer Intern Program. Over the course of his career at American Express he has developed deep knowledge of the company's global businesses and products through roles of increasing responsibility across a broad range of disciplines, including finance, systems, risk management, information management, and U.S. and international consumer products and marketing.

Doug serves on the Board of Trustees for the Harlem Children’s Zone, and is a member of the Dean’s Advisory Board at Boston University Questrom School of Business.

He holds a bachelor's degree in Business Administration from Boston University, and an MBA from New York University.

Doug, his wife Dianne, and their two daughters live in New York.

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Mohammed Badi, PhD, Chief Strategy Officer

Colleague Since 2018

Mohammed Badi is the Chief Strategy Officer at American Express. In this role, he is responsible for the company’s medium-to-long term enterprise-wide strategy, running the company’s long-range planning process and ensuring alignment between the enterprise, business unit and M&A strategies.

Prior to joining American Express in October 2018, Dr. Badi was Senior Partner and Managing Director at The Boston Consulting Group (BCG) where he led the firm’s global Payments & Transaction Banking Practice. Dr. Badi had broad exposure to the strategic, operational and organizational challenges facing the payments industry and worked with a number of fintechs, payments companies and banks.

Prior to BCG, Dr. Badi worked with multiple technology start-ups. He cofounded a Silicon Valley medical device startup, was part of the pre-initial public offering team of a technology start-up and worked as a scientist for several years with NASA’s Gravity Probe B Relativity Mission.

Dr. Badi earned his doctorate, Master of Science and Bachelor of Science degrees in electrical engineering and his Bachelor of Arts degree in French – all from Stanford University. He has served on the Faculty of Electrical Engineering at Stanford University and is currently an adjunct professor at NYU’s Stern School of Business and Stanford University. He is a Trustee of the Tenement Museum of New York City.

Dr. Badi lives in New York City with his wife and two daughters.

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Pierric Beckert , President, Global Network Services

Colleague Since'90

Pierric Beckert is the President of Global Network Services. In this role, Pierric oversees all of the company’s network-related businesses, including: Network Solutions and Operations, which is responsible for the American Express Global Network; Global Network Partnerships, through which the company partners with banks around the world to issue cards and acquire merchants; and the Accertify business, a leading provider of e-commerce fraud prevention and dispute management services. Pierric also serves as chairman of Express Company, the company’s China-based joint venture with LianLian.

Pierric joined American Express in 1990 and has gone on to hold a number of increasingly senior positions within the company. With 30 years of American Express tenure, Pierric has extensive issuing and acquiring experience, and has lived and worked in three different regions – U.S., Europe, and Asia Pacific. Over his career, Pierric has served as Country Manager of Australia, leading Consumer Card and Small Business in Australia and New Zealand. He headed the Global Corporate Services Group for Asia Pacific, managing the Corporate Travel and Commercial Cards business in 12 countries. He also oversaw merchant pricing, merchant financing and Accertify globally. Prior to his current role, he led GMS Europe and Asia Pacific along with our Global Loyalty Coalition programs around the world.

Pierric is based in New York and has a Masters in econometrics and micro-economy from ENSAE (Ecole Nationale de la Statistique et de l’Administration Economique), Paris.

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Jeff Campbell , Chief Financial Officer

Colleague Since'13

Jeff Campbell joined American Express Company in July 2013 as Chief Financial Officer, overseeing the company's financial operations worldwide as well as Corporate Development.

As a member of the American Express Executive Committee and an officer of the company, Jeff plays an important role in developing the strategic direction for American Express and represents the company to the financial community. In August 2019, he assumed additional responsibility as the CFO and as an officer of American Express National Bank.

Before joining American Express, Jeff was CFO of the McKesson Corporation, the largest healthcare services company in the United States. He played an essential role as McKesson grew significantly and expanded its leadership in healthcare distribution and technology.

Prior to his time at McKesson, Jeff spent 13 years at AMR Corp and its principal subsidiary American Airlines, ultimately becoming the company's CFO in 2002. He held a variety of financial and operations positions at American, including leading the company’s Europe, Middle East, and Africa operations while based in London. He began his professional career as a certified public accountant and management consultant with Deloitte, Haskins & Sells.

Jeff has been a board member of Hexcel Corporation since 2003, where he chairs the Audit Committee and is the lead director. He joined the board of Aon plc in 2018. He is also a board member of the Lincoln Center for the Performing Arts.

He holds an undergraduate degree in Economics from Stanford University and received his Masters of Business Administration from Harvard University in 1990.

He and his wife live in New York and have three children.

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J. Andres Espinosa, Chief Credit Officer and Executive Vice President, Credit and Fraud Risk

Colleague Since'94

Andres Espinosa is Chief Credit Officer and Executive Vice President, Credit and Fraud Risk, overseeing credit quality and fraud controls at American Express. Andres is committed to driving growth with excellent risk-adjusted margins and continuing to deliver best-in-industry credit and fraud results through disciplined execution and continuous innovation. Andres is passionate about building strong teams, promoting collaboration across lines of business, and developing the next generation of exceptional credit and fraud risk leaders. Andres is a member of the company's Executive Committee, Enterprise Risk Management Committee and is executive sponsor of the Hispanic Executive Leadership diversity network.

Serving as the Chief Credit Officer since 2015, Andres has been driving revenue growth along with industry-leading credit and fraud results while also leading a complete machine leaning transformation of the company’s credit risk capabilities.

Previously, Andres served as Chief Credit Officer for U.S. Consumer Products & Services (CPS), where he was a champion for innovation in credit control and Card Member experience. He also led the Information Management group to advance risk capabilities and innovate tools to enable commerce between Card Members and merchants. Prior to that, Andres held positions of increasing responsibility in international lending, international marketing, and new Card Member acquisition for CPS, where his team expanded online card acquisitions.

Andres earned a doctorate in economics from North Carolina State University and holds an MS in agricultural economics and a BS in animal science, both from Kansas State University. Andres was born in Ecuador and currently resides in Montclair, New Jersey, with his wife and three children.

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Alan Gallo, Executive Vice President, Chief Audit Executive Internal Audit Group

Colleague Since'87

Alan Gallo is a well-reputed executive with deep experience spanning Finance, Strategy, Business Transformation, M&A and the payments industry. During his 30+ years at American Express, Alan has come to be considered an outstanding and inspirational leader, having led global teams of up to 2,000 employees. Alan currently serves as the Chief Audit Executive and head of the Internal Audit Group, providing strategic leadership on internal and external audit, compliance, and risk matters. Alan reports functionally to the Audit and Compliance Committee of the company’s Board of Directors, and administratively to Chairman and CEO Stephen J. Squeri. Alan is also a member of American Express’ Executive Committee, which consists of senior leadership responsible for developing the Company's strategic direction.

Previously, Alan led Global Business Services, where he oversaw procurement and supplier management, real estate and workplace experience, training for customer service representatives, as well as sales support and insights. Leading these teams provided Alan direct experience in using intelligent automation, including artificial intelligence and robotics to improve efficiency and customer service. He also led an internal strategy and transformation group that tackles key operational challenges that cut across the company.

Alan has also held a variety of senior positions in Finance, serving as a divisional CFO for the company’s consumer and commercial payment businesses, prepaid and digital wallet groups, operating functions including technology and customer service, travel services and international banking. He also served as the head of Corporate Planning where he led the company’s business planning process.

Alan is passionate about supporting the community and serves on the boards of Brooklyn Community Services and The League Education and Treatment Center, both of which are Brooklyn-based non-profit organizations. He also serves on the New York Leadership Council of the Nature Conservancy.

Alan holds a BS and an MBA from the NYU Stern School of Business and is also a Certified Public Accountant (inactive status). He currently serves as Chair of the Alumni Council for NYU Stern, and previously served as the Council’s Development Committee Chair. In 2010, he was awarded the Stern School of Business Distinguished Beta Gamma Sigma Alumnus from NYU. Alan resides in Brooklyn with his wife and children.

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Marc Gordon, Executive Vice President And Chief Information Officer

Colleague Since'12

Marc has been Executive Vice President and Chief Information Officer (CIO) since September 2012. In this role he oversees the Technology organization, which works to enable and accelerate the company’s strategies while providing a platform for product and customer-experience innovation at scale. He leads the delivery and operations of technology capabilities and services globally, as well as technology risk and information security, for which he has been an active proponent of industry collaboration and public/private partnerships supporting critical infrastructure security and resiliency efforts.

In addition to serving as a member of the American Express Executive Committee and officer of the company, Marc also serves as the lead director for American Express on the Board of American Express Global Business Travel. In August 2019, he assumed additional responsibility as the CIO and an officer of American Express National Bank.

Marc was previously with Bank of America, where he most recently served as Enterprise CIO. During his tenure there he held a variety of leadership roles, overseeing the development and delivery of industry-leading mobile and online capabilities. He also built the largest global voice-over-data and remote-presence network of any corporation at the time, and oversaw cyber security functions and capabilities.

Previously, Marc served as CIO of Best Buy and The Timberland Company. He began his career as a consultant at Accenture, and also was a principal at PRTM, consulting to the high-tech industry.

He holds a bachelor's degree in economics from Colby College in Maine and a master's degree from MIT's Sloan School of Management. Mr. Gordon has served on the national board of the Parent Advocacy Coalition for Educational Rights (PACER), an organization dedicated to improving the lives of children with disabilities. In addition, he has previously served in an advisory capacity for multiple security-related agencies of the U.S. government.

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Monique R. Herena, Chief Colleague Experience Officer

Colleague Since'19

Monique Herena is Chief Colleague Experience Officer at American Express. As Chief Colleague Experience Officer, Monique is responsible for all aspects of the colleague experience, including talent management, leadership development and compensation and benefits. Monique leads all colleague experience functions globally. As part of the Executive Committee, Monique works closely with the Chief Executive Officer and other Executive Committee members to ensure American Express continues to build a culture that attracts, retains and develops the best colleagues. She also serves as an officer of the American Express National Bank.

Monique joined American Express from BNY Mellon, where she was Chief Human Resources Officer (CHRO) and Senior Executive Vice President, Human Resources, Marketing and Communications since 2014. She worked closely with the Chief Executive Officer and senior management team to lead the development and execution of a business and culture transformation strategy that has made the bank more competitive in the market for talent.

Prior to BNY Mellon, Monique was at PepsiCo for 13 years where she served in a number of increasingly senior HR leadership roles, including assignments in Dubai and Chicago, as well as in their Purchase, NY headquarters. Her career also included several years at both Honeywell and The Quaker Oats Company, where she held leadership roles in a wide range of HR disciplines. She began her career as an executive retained search and organization change consultant.

Monique sits on both the Executive Committee and the Board of Directors of the Human Resources Policy Association, a leading professional organization. She is a member of the Advisory Board of the Cornell Center for Advanced Human Resource Studies (CAHRS) as well as a graduate and faculty member of the Cornell ILR School CHRO Top Seat program. She is also a Board member of the Girl Scouts of Greater New York and co-leads their Strategic Development Committee. Additionally, American Banker recognized Monique as one of the "Most Powerful Women in Banking" and “Women to Watch” two years in a row (2017 and 2018).

She holds a B.A. in communication studies from the University of Wisconsin – Parkside, and two Masters of Arts degrees, one in Communications Studies from Northern Illinois University and one in Organization Psychology and Change Leadership from Columbia University.

Monique lives in Scarsdale, N.Y. with her husband and their three children.

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Raymond Joabar, President and Chief Risk Officer,
Global Risk and Compliance

Colleague Since'92

Raymond Joabar was named Chief Risk Officer of American Express and American Express National Bank (AENB), as well as President of Global Risk and Compliance in September 2019. He is a board-elected officer of the company and AENB, and he is a member of the Executive Committee, which develops the company’s strategic direction and determines its key policies.

As Chief Risk Officer, Mr. Joabar is responsible for developing American Express’ and the U.S. Bank’s risk appetite, ensuring safety and soundness, and maintaining their control and compliance environments. He leads the teams that provide independent critical oversight and governance of enterprise risks. As part of these responsibilities, his teams also manage the end-to-end lifecycle of regulatory exams, along with the Global Privacy Program.

Prior to his current role, Mr. Joabar was President of the International Consumer Services and Global Travel & Lifestyle Services group at American Express, leading the acceleration of growth in American Express’ International markets. He also led the company’s global customer servicing, credit and fraud operations, driving the digital transformation of the 28,000-person organization while elevating service quality.

Previously, Mr. Joabar held roles as Senior Vice President and Managing Director, American Express U.K. and Ireland, where he drove a significant increase in profitability, as well as Senior Vice President with American Express OPEN, where he headed product management and partnership development for the leading issuer of cards to U.S. small businesses.

Mr. Joabar joined American Express in 1992 as an analyst in the Risk Management organization where he spent his first eight years in a number of roles overseeing credit and fraud risk in the company’s U.S. consumer and commercial segments. Since then, he has held increasingly senior roles across many key areas of the business in which he led efforts to drive growth, increase profitability and improve the customer experience. He has a passion for large-scale business transformation and is committed to building talent and diversity in the workplace.

Mr. Joabar holds a degree in electrical engineering from the University of Michigan and an MBA from Manchester Business School. He currently serves on the boards of the Lincoln Center Theater and the American Associates of the National Theatre.

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Anna Marrs, President, Global Commercial Services

Colleague Since'18

Anna Marrs is the President of Global Commercial Services at American Express, responsible for the company’s businesses devoted to serving small, mid-sized, large and global companies around the world. American Express’ commercial products are designed to help customers gain insights into their business spending, improve accounts payable controls, create business efficiencies and cost savings, and reward their spending.

Prior to joining American Express in September 2018, Anna was the head of Standard Chartered’s Commercial and Private Banking divisions globally, leading the bank’s mid-sized corporate banking and high-net-worth individual businesses in 20 markets in Asia, Africa and the Middle East. She joined the bank as Group Head of Strategy and Corporate Development in 2012.

Prior to her time at Standard Chartered, Anna was a Partner in McKinsey & Company’s Banking Practice. Before joining McKinsey in 2003, she was the CEO of a financial information company based in London. She started her career at D. E. Shaw, a New York-based investment firm.

As a member of American Express’ Executive Committee, she serves as one of a group of 17 senior leaders working with the Chief Executive Officer to develop the strategic direction of the company. In addition, Anna serves as co-chair of the International Advisory Board for the non-profit organization British American Business. In 2013, Anna was also honored as a Young Global Leader by the World Economic Forum.

Anna holds an MBA from London Business School and an undergraduate degree from Northwestern University in Chicago.

Anna lives in London with her husband and two children.

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Glenda McNeal, President, Enterprise Strategic Partnerships

Colleague Since'89

Glenda McNeal has enjoyed an extraordinary career, including nearly three decades of outstanding leadership at American Express. As President, Enterprise Strategic Partnerships, she defines American Express’s partnership strategy and leads the key initiatives and negotiations for the company’s strategic relationships, including the largest travel, e-commerce, technology, and retail partners. In her role, she provides strategic guidance on partnership opportunities and ensures access to key relationships with a focus on delivering revenue growth, creating differentiated value, and improving customer engagement.

Prior to this role, Glenda was Executive Vice President and General Manager of the Global Client Group and Strategic Partnerships where she was responsible for a portfolio of American Express’s largest global partners across diverse industries. In 2009, she led the formation and launch of the Global Client Group, transforming traditional local account management to an integrated relationship platform for the company’s largest global merchants.

Since beginning her career at American Express in 1989, Glenda has held roles of increasing responsibility across the card-issuing and network businesses, including positions in business development, strategy, sales and client management, and marketing. She was instrumental in leading the company’s innovative growth strategy into industries that traditionally did not accept credit cards, including quick service restaurants, healthcare, government, insurance, telecommunications, charities, and rent.

Glenda has significant board experience. She currently serves on the corporate boards of Nordstrom, Inc. and RLJ Lodging Trust. She is also a member of the board of directors for Global Business Travel, a joint venture company for American Express, a board member of the World Travel & Tourism Council and the Montclair Film Festival. Her prior board experience includes U.S. Steel Corporation, Vente-Privee US, PepsiCo Multicultural Advisory Board and several not-for-profit organizations. She is also a member of the Executive Leadership Council.

Glenda is a graduate of Dillard University and The Wharton School of the University of Pennsylvania. Prior to working for American Express, Glenda worked for Arthur Andersen & Company and Salomon Brothers.

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Rick Petrino, Chief Operating Officer, American Express National Bank

Colleague Since'96

Rick Petrino is Chief Operating Officer (COO) of American Express National Bank (AENB) and a member of the AENB Board of Directors and American Express’ Executive Committee. In this role, Rick is responsible for the administration of programs and services provided by AENB in partnership with the CEO and other executive officers of the U.S. Bank and for ensuring that all aspects of the U.S. Bank’s activities are fully integrated into the way it operates the company’s U.S. businesses. He ensures ongoing compliance with laws and regulations governing U.S. Bank policies and procedures and is responsible for helping the AENB in attaining all established operational and financial goals.

Rick brings 23 year of experience with American Express to the role. He was previously the Chief Accounting Officer and Corporate Controller, where he partnered across the company to ensure financial integrity and a strong control environment through delivery of financial accounting, reporting, compliance, planning and advisory services.

Prior to this role, Rick served as Senior Vice President, Head of Global Operational Risk and Oversight. In this capacity, Rick had responsibility for key risk disciplines including, Enterprise Risk Management, Model Risk Management, Credit Risk Oversight, Operational Risk Governance, and Global Privacy Oversight. He earlier served as Senior Vice President, Global Capital Markets & Basel Program within the Treasury Organization. In this capacity, Rick had responsibility for Global Funding, Debt Investor Relations, Global Exposure Management, Direct Deposits, Non-Banking Legal Entity Management, and for managing the Company-wide Basel Program.

From 2007-2014, Rick was Senior Vice President of Corporate Planning and Investor Relations, serving as key advisor to the company's senior business leaders, including the CEO, CFO, and the Operating Committee. In addition to responsibilities including monthly results reviews, forecasting and annual and long-range planning, Rick also acted as the primary liaison between the company and two key financial constituencies, the investment community and rating agencies.

Rick has held various roles of increased responsibility since joining the company in 1996. Before joining American Express, Rick was an Assistant Vice President in the Controllers Group at CS First Boston and a Senior Accountant at KPMG Peat Marwick. Rick has a degree in accounting from Lehigh University and an MBA from NYU. He is also a CPA.

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Denise Pickett, President, Global Services Group

Colleague Since'92

Denise Pickett is President of the Global Services Group at American Express Company, a role she assumed in September 2019. She leads the company’s customer service, credit and fraud operations serving consumers, commercial clients and merchants around the world. She also oversees critical shared services functions, including real estate, procurement, sales enablement and enterprise-wide strategic initiatives. Denise is an officer of the company and a member of the Executive Committee, which develops the company’s strategic direction and determines key policies. She also serves as an officer of American Express National Bank.

Since joining American Express in 1992, Denise has held a series of progressively senior roles throughout the company. Previously, she served as President, Global Risk, Banking and Compliance (GRBC) and Chief Risk Officer. In this role, she was responsible for developing American Express’ risk appetite, ensuring the company’s safety and soundness and maintaining its control and compliance environment.

Prior to joining GRBC, Denise was President of U.S. Consumer Services, which made up about one-third of the company’s revenue, and included the U.S. Card business, the industry-leading Membership Rewards program, as well as the Global Travel & Lifestyle Services group. She was also a member of the Board of Directors of the former American Express Centurion Bank.

Earlier, Denise served as President of American Express OPEN, the leading card issuer for small businesses in the U.S. In this role, she led the organization that supported business owners and entrepreneurs with products and services to help them run and grow their businesses.

Denise was also Senior Vice President and Country Manager for American Express Canada, leading the consumer and small business divisions and serving as President and CEO of American Express Bank of Canada.

Currently, Denise is a member of the board of directors of TELUS, one of Canada’s largest telecommunications companies and the country’s largest health care IT provider. She also serves as Vice Chair of the board of directors of the United Way of New York City.

Denise holds an MBA in marketing from the Schulich School of Business at York University and earned an Honours B.S.C. from the University of Toronto. She was named to PaymentsSource’s Most Influential Women in Payments in 2018.

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Elizabeth Rutledge, Chief Marketing Officer

Colleague Since'90

Elizabeth Rutledge is the Chief Marketing Officer at American Express, overseeing the brand’s global media, communications, sponsorships, experiences and customer insights. She is a member of the company’s Executive Committee and is passionate about providing the “Powerful Backing” of American Express to colleagues and customers around the globe through innovative content and initiatives.

Previously, Elizabeth was Executive Vice President, U.S. Card Products and Benefits and had responsibility for American Express’ Consumer Charge and Lending portfolios, Co-Brand products and Membership Rewards. Prior to that, Elizabeth was Executive Vice President, Global Network Marketing and Information, where she delivered powerful marketing and insights to American Express merchants around the world.

Elizabeth is on the Board of Directors for the Association of National Advertisers, the Ad Council and the YMCA of Greater New York. She is also a member of the Adweek Diversity, Equity and Inclusion Council. Elizabeth has been recognized as an Adweek 2018 Brand Genius Award winner and was named to AdAge’s “Women to Watch” Class of 2019, The Holmes Report “Influence 100” 2019 list and Brand Innovators “Top 100 Women in Brand Marketing.”

Elizabeth and her husband live in Old Greenwich, CT, and have a daughter. Elizabeth is a graduate of Princeton University and holds an MBA from New York University.

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Laureen E. Seeger, Chief Legal Officer

Colleague Since'14

Laureen E. Seeger is Chief Legal Officer of American Express Company, a position she assumed in July 2014. As the corporation’s chief legal officer, Seeger oversees the Law, Government Affairs, Global Security and Corporate Secretarial functions for American Express and its subsidiaries. Ms. Seeger is a member of the American Express Executive Committee and Enterprise Risk Management Committee.

Prior to American Express, Ms. Seeger served as Executive Vice President, General Counsel and Chief Compliance Officer of McKesson Corporation. Preceding her appointment in March 2006, Seeger was Vice President and General Counsel of McKesson Provider Technologies (MPT), McKesson’s health care information technology solutions business.

Before joining McKesson, Ms. Seeger was with the Atlanta law firm of Morris, Manning & Martin, LLP from 1992 to 2000, where she was Partner-In-Charge of the Technology Litigation Section, and was with the firm of Jones, Day, Reavis & Pogue from 1986 to 1992.

Ms. Seeger serves on the board of FTI Consulting, Inc., a global business advisory firm, the board of the Wisconsin Foundation and Alumni Association, and serves on the Executive Committee of the Association of General Counsel and is on the Board of Trustees of the Central Park Conservancy. Ms. Seeger previously served on the board of the California Chamber of Commerce, the board of Umpqua Holdings Corporation, and the board of the Bay Area Chapter of the American Heart Association.

She earned a law degree from the University of Wisconsin-Madison and received a Bachelor of Business Administration degree from the University of Wisconsin-Eau Claire.

She and her husband live in New York City, and together they have five children.

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Jennifer Skyler, Chief Corporate Affairs Officer

Colleague Since'19

Jennifer Skyler is the Chief Corporate Affairs Officer at American Express. She is a member of the company’s Executive Committee, with responsibility for public and colleague communications, reputational risk management and corporate social responsibility. She is also Chairperson of the American Express Foundation.

Prior to American Express, Skyler served as WeWork’s Chief Communications Officer, where she built a multi-disciplinary department that included communications, government relations, public affairs, strategic events, brand and social impact. Before WeWork, Skyler ​launched and oversaw Facebook's consumer communications and data science teams and was responsible for the press strategy around key products and partnerships that encompassed news, sports, entertainment, and social good. She also worked at Polyvore, a company acquired by Yahoo, where she was the first public relations hire, leading their communications and marketing strategies.

Skyler began her career in newsrooms, first at CNN, where she started as an executive assistant and rose through the ranks to become a White House producer. After working with Norah O’Donnell at MSNBC, she became an anchor producer at the CBS Evening News With Katie Couric. At CBS, she was part of the team that was nominated for two Emmy awards and won the Alfred I. duPont Award for political coverage during the 2008 election.

A graduate of the University of Michigan, Ann Arbor, she majored in Communications Studies with a concentration in Japanese. She serves on the University of Michigan’s Tri-State NextGen Leadership Council and is a member of the Regional Plan Association’s Board of Directors.

Skyler lives in New York City with her husband and their three children.

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Anré Williams, Group President, Global Merchant & Network Services

Colleague Since'90

Anré Williams is Group President of American Express’ Global Merchant & Network Services (GMNS) organization, a role he assumed in February 2018. In this position, he leads the businesses that manage and evolve important partnerships for the company with key stakeholders, including merchants, loyalty coalitions, banks and strategic partners.

As head of GMNS, Anré oversees the following businesses: Global Merchant Services (GMS), which manages the relationships with the millions of merchants around the world that accept American Express; Global Loyalty Coalition, which includes the Payback rewards programs internationally; Global Network Services, which runs the company’s payments network and manages bank partnerships globally; and Strategic Partnerships, which leads the negotiations and relationships with American Express’ most strategic global partners.

Anré began his career at American Express in 1990 in marketing roles supporting a number of products and initiatives, including the American Express Platinum Card. He then served in the Small Business division, where he led new product development and advertising.

He joined Corporate Payments in 1999, and was promoted to roles of increasing responsibility, including President, Global Corporate Payments. In this position, he led the business that markets the American Express Corporate Card, Corporate Purchasing Solutions and other payment products to mid-size companies and large corporations around the world.

He became President of GMS in November 2011, leading the company’s worldwide merchant business. In October 2015, he added oversight of Global Loyalty Coalition and the Global Network Business. In March 2017, he expanded his responsibilities to include overseeing the newly created Strategic Partnerships group.

Anré serves on the Board of Illinois Tool Works Inc. He is co-chair of the U.S. Travel Association CEO Roundtable, on the USA Track & Field Foundation Board, and a member of the Board of Advisors of The Wharton School.

He earned his BA from Stanford University and his MBA from the Wharton School at the University of Pennsylvania.