Mr. Joabar is Group President of American Express’ Global Merchant & Network Services (GMNS) organization. He leads a global team responsible for overseeing relationships with millions of Amex-accepting businesses, as well as third party payment providers, strategic bank and fintech partners, and the Company’s globally integrated payments network.
Prior to this role, he served as Chief Risk Officer and President of Global Risk and Compliance of American Express and American Express National Bank. As Chief Risk Officer, Mr. Joabar developed American Express’ and the U.S. Bank’s risk appetite formulas, ensuring safety and soundness, and managing Enterprise-wide risk. He guided the organization through the crisis of the Covid-19 pandemic, navigating the risk landscape and fortifying controls resiliently. He has held many positions over his 32+ years at American Express – spanning multiple countries and lines of business – including President of International Card Services and head of the Company’s global Customer Servicing, Credit and Fraud Operations.
Mr. Joabar holds a degree in electrical engineering from the University of Michigan and an MBA from Manchester Business School. He currently serves on the board of directors of Global Business Travel (GBT) and the Lincoln Center Theater. He also sits on the U.S. Travel Association’s CEO Roundtable.