Alex Drummond is the Chief Strategy Officer at American Express. He is responsible for the company’s medium-to-long term enterprise-wide strategy, running the company’s long-range planning process and ensuring alignment between the enterprise, business unit, and M&A strategies. Alex also serves as Chairman of the Board of American Express Carte France, American Express’ French legal entity.
Prior to joining American Express, Alex was a Managing Director and Partner at Boston Consulting Group (BCG) with deep experience in payments. He led Payments and Transaction Banking for North America and was part of BCG’s global payments management team. In this role, Alex covered card issuers, networks, merchant acquirers, payment infrastructure players, and fintechs.
During his time at BCG, Alex also led payments projects in growth strategy, large scale cost transformation, customer journey reimagination efforts, cobrand negotiation and turnaround, and strategic due diligence for both North American and European financial institutions.
Alex holds an MBA from INSEAD in Singapore and a master’s degree in electrical engineering from Université Catholique de Louvain. Prior to joining BCG, he spent over four years working in the technology sector.
Alex is an avid soccer fan and lives in Manhattan with his wife and two sons.