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Marc Gordon

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Marc Gordon, Executive Vice President And Chief Information Officer
Colleague Since'12

Marc has been Executive Vice President and Chief Information Officer (CIO) since September 2012. In this role he oversees the Technology organization, which works to enable and accelerate the company’s strategies while providing a platform for product and customer-experience innovation at scale. He leads the delivery and operations of technology capabilities and services globally, as well as technology risk and information security, for which he has been an active proponent of industry collaboration and public/private partnerships supporting critical infrastructure security and resiliency efforts.

In addition to serving as a member of the American Express Executive Committee and officer of the company, Marc also serves as the lead director for American Express on the Board of American Express Global Business Travel. In August 2019, he assumed additional responsibility as the CIO and an officer of American Express National Bank.

Marc was previously with Bank of America, where he most recently served as Enterprise CIO. During his tenure there he held a variety of leadership roles, overseeing the development and delivery of industry-leading mobile and online capabilities. He also built the largest global voice-over-data and remote-presence network of any corporation at the time, and oversaw cyber security functions and capabilities.

Previously, Marc served as CIO of Best Buy and The Timberland Company. He began his career as a consultant at Accenture, and also was a principal at PRTM, consulting to the high-tech industry.

He holds a bachelor's degree in economics from Colby College in Maine and a master's degree from MIT's Sloan School of Management. Mr. Gordon has served on the national board of the Parent Advocacy Coalition for Educational Rights (PACER), an organization dedicated to improving the lives of children with disabilities. In addition, he has previously served in an advisory capacity for multiple security-related agencies of the U.S. government.